Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Armando Molina

Armando Molina

April 24, 2025

5  out of  5
rating by Armando Molina
"Veronica es muy servicial y atenta con el servicio muchas gracias"
We responded:
"Armando, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jeff"
Profile photo of Yoander Andres

Yoander Andres

April 21, 2025

5  out of  5
rating by Yoander Andres
"Excelente atención de Luis Jiménez ,muy profesional y un servicio de lujo con rapidez y eficiencia, la verdad quedé muy agradecido. Bendiciones 🙏 Muchas Gracias Bro.👍💪"
We responded:
"Yoander, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jeff"
Profile photo of Sean Thurm

Sean Thurm

April 21, 2025

5  out of  5
rating by Sean Thurm
"Switching from American Family for all of our policies. Luis was the one that helped us and he was a rock star! Found ways to increase our coverages WHILE saving us money in premiums. Next time you shop for insurance, give Luis a call! He’s super personable!"
We responded:
"Sean, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Jeff "
Profile photo of Shellie Heil

Shellie Heil

April 17, 2025

5  out of  5
rating by Shellie Heil
"The staff are wonderful. Very helpful with any questions I had. Jeff has always been very helpful with all our needs!"
We responded:
"Thanks for the positive review Shellie! We appreciate you as a loyal customer and really enjoy working with you as well. "
Profile photo of Matt and Mary Smith

Matt and Mary Smith

April 8, 2025

5  out of  5
rating by Matt and Mary Smith
"Professional and quick to respond. Excellent team!"
We responded:
"Matt and Mary, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Appreciate you both!-Jeff"
Profile photo of James Gorsh

James Gorsh

April 3, 2025

5  out of  5
rating by James Gorsh
"Veronica is great!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help James, please let us know! Jeff"
Profile photo of Gabriela Dubon

Gabriela Dubon

March 27, 2025

5  out of  5
rating by Gabriela Dubon
"I’ve been with State Farm for over 12 years, and I can confidently say that their service is second to none. From day one, they have always been reliable, professional, and truly care about their customers. A huge shoutout to Veronica, my go-to person, who always goes above and beyond to help me with anything I need. She is incredibly knowledgeable, responsive, and makes every process smooth and stress-free. I also want to recognize Jeff, who has always been very helpful and has made every interaction a great experience. State Farm has consistently provided me with outstanding customer service, and I wouldn’t trust anyone else with my insurance needs. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks-Jeff"
Profile photo of Ana Rebeca Ramirez Morales

Ana Rebeca Ramirez Morales

March 18, 2025

5  out of  5
rating by Ana Rebeca Ramirez Morales
"Hasta ahorita ha sido un excelente servicio, esperamos asibse mantenga todos muy amables"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lori Carlon

Lori Carlon

March 11, 2025

5  out of  5
rating by Lori Carlon
"Sandra is so helpful whenever we need help with our policies."
We responded:
"Thank you so much for your kind words Lori. It is our pleasure to work with you and Don for all of your insurance needs. We appreciate you! Jeff"
Profile photo of Doug Henderson

Doug Henderson

March 7, 2025

5  out of  5
rating by Doug Henderson
"Excellent insurance agency! Jeff is the best. Veronica is very helpful and very patient. Thanks!"
We responded:
"Doug thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you-Jeff"
Profile photo of renee mehleis

renee mehleis

March 7, 2025

5  out of  5
rating by renee mehleis
"I truly appreciate you guys!! Always so pleasant to talk to and you guys are very efficient! Thank you!!!"
We responded:
"Renee, we are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Jeff"
Profile photo of Kayla Harajli

Kayla Harajli

March 4, 2025

5  out of  5
rating by Kayla Harajli
"Have had great experiences here! Sandra is so helpful and always very friendly! She remembers us with every phone call even though we live out of town and haven’t seen her in person for years. She always has great customer service!"
We responded:
"Kayla thank you for taking the time to give us a great review! We appreciate you and are here to help in any way we can! Jeff"
Profile photo of kamel harrata

kamel harrata

February 28, 2025

5  out of  5
rating by kamel harrata
"Luis is Very helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks so much- Jeff"
Profile photo of John Peek

John Peek

February 28, 2025

5  out of  5
rating by John Peek
"With my accident claim I couldn't have asked for a better experience every step of the way. Having the drive safe and save beacon in my vehicle helped, because I got a call from State Farm asking if I was in an accident and if everyone was ok. Then gave me the number to file my claim."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again John. Jeff"
Profile photo of Yasmina Fernandez

Yasmina Fernandez

February 24, 2025

5  out of  5
rating by Yasmina Fernandez
"Excelente atencion, eficiencia pura"
We responded:
"¡Agradecemos tu opinión! Estamos encantados de saber que tuviste una gran experiencia con nuestra oficina de State Farm. Si alguna vez necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. ¡Estamos aquí para ayudar! Gracias-Jeff We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks-Jeff"
Profile photo of Allison Sells

Allison Sells

February 18, 2025

5  out of  5
rating by Allison Sells
"I used this for renter’s and car insurance for years. There have been many questions and changes in this time. They always take their time, provided options, and together we find a solution. Sandra is my go to gal. I love having the opportunity not just to receive her help but visit a minute. She brings a little bit of a magical touch to insurance making easy to understand."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor. We truly appreciate you Allison.! Jeff"
Profile photo of Tom Mcwilliams

Tom Mcwilliams

February 13, 2025

5  out of  5
rating by Tom Mcwilliams
"Great service helping us gain additional information on our insurance claim! Thank you Sandra"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Carmen Edwards

Carmen Edwards

February 10, 2025

5  out of  5
rating by Carmen Edwards
"Been bundling my life, home, land and all vehicles for nearly a decade. After dealing with accidents, the tornado and derecho, there is nothing this team will not do for you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Appreciate you Carmen-Jeff"
Profile photo of estefanny ramirez

estefanny ramirez

February 7, 2025

5  out of  5
rating by estefanny ramirez
"Great Service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks-Jeff"
Profile photo of Paloma Lopez

Paloma Lopez

January 22, 2025

5  out of  5
rating by Paloma Lopez
"Highly recommend this State Farm. Veronica provides excellent service. She has helped my mom and I for years. She's always friendly and makes sure we're at ease with our insurance needs."
We responded:
"Paloma, thank you for your review and for allowing us to serve your family’s insurance needs. It’s wonderful to hear your positive feedback on Veronica’s Good Neighbor service! Please don’t hesitate to let us know if we can assist you further. -Jeff"
Profile photo of Alex Zietlow

Alex Zietlow

January 20, 2025

5  out of  5
rating by Alex Zietlow
"Always very helpful and address all my questions."
We responded:
"We appreciate your review, Alex. I’m glad our Marshalltown office could assist with your questions. Please feel free to reach out to our team anytime! -Jeff"
Profile photo of Rachel Edittu

Rachel Edittu

October 31, 2024

5  out of  5
rating by Rachel Edittu
"Our home office closed and we were paired with Jeff and I have been very happy with the service. My daughter got into a really bad car wreck and they helped us through it and made sure that we got all the information that we needed. I’ve really enjoyed being able to work with Jeff at State Farm."
We responded:
"Rachel, we so glad you gave our office a chance to earn your trust. We appreciate your business as well as your review. We look forward to taking care of all of your insurance and financial needs going forward."
Profile photo of Shelley Hyatt

Shelley Hyatt

October 26, 2024

5  out of  5
rating by Shelley Hyatt
"Sandra was very professional, and helpful with questions I had."
We responded:
"Thank you for your kind review, Shelley! I am glad to hear that Sandra was able to provide you with helpful Good Neighbor service. We’re here to answer any questions you may have, and we appreciate you choosing us! -Jeff"
Profile photo of Alberto Parra

Alberto Parra

October 7, 2024

5  out of  5
rating by Alberto Parra
"Verónica es una persona muy amable y dispuesta a ayudarte en todo lo que esté en sus manos o en lo que ella pueda, sin duda recomendaría este lugar por el trato y amabilidad…"
We responded:
"Thank you for your kind words, Alberto! I am thrilled to hear that Verónica provided you with friendly and helpful Good Neighbor service. We appreciate your recommendation, and we’re here if you need anything. Don’t hesitate to reach out! -Jeff ¡Gracias por tus amables palabras, Alberto! Me emociona saber que Verónica te brindó un servicio amigable y útil como buen vecino. Apreciamos tu recomendación y estamos aquí si necesitas algo. ¡No dudes en contactarnos! -Jeff"
Profile photo of CAG GAC

CAG GAC

September 3, 2024

5  out of  5
rating by CAG GAC
"Sandra filed my claim promptly, answered all my questions and was courteous."
We responded:
"Thank you for your kind review! I am so glad to hear that Sandra was able to assist you promptly and courteously. If you need any further assistance, don’t hesitate to reach out in the future! -Jeff "